126 – Managing Clients Emotions With Roger Hall
Roger Hall is a business psychologist. He has been doing executive coaching and leadership development with business leaders throughout North America since 1998. Today we’re talking about how to understand and react to clients’ behaviour appropriately, to break through confrontation and fear for a positive outcome.
In this episode, you’ll learn..
- Part Realtor, part psychologist
- 5 Negative Emotions
- Default Emotions
- Honey Talk
- Worry – A specific type of fear
- Flooding in men
- Four Horsemen of the Apocolypse